Use this page to access your HEAplus account.
Enter your User Name and Password to log in to your account.
The CAPTCHA is a security feature to protect access to your HEAplus account. Type the characters you see in Characters text box field. If you are unable to read the characters, click on the icon with the two arrows to change the characters. To hear an audio recording of the characters, click on the speaker icon.
If you forgot your User Name or Password, use the “click here” links and instructions provided on this screen.
You can retrieve your User Name by providing the following information:
You can reset your own Password by entering your User Name and providing the correct answers to your Secret Questions.
If you switch to the Hospital Presumptive Eligibility (HPE) at this point, you will NOT be able to use this application to submit as a full AHCCCS application. You will need to ensure that a full AHCCCS application is submitted later, if the HPE application is approved.
Select ‘Return to Full Application’ to continue the full AHCCCS application. You will have an opportunity to also submit a HPE application at the end of the full application process.
Select ‘Continue with HPE’ to apply ONLY for Hospital Presumptive Eligibility.
This application includes Nutrition Assistance and/or Cash Assistance. You will not be able to help your customer apply for these programs on this application if you choose to go to the Hospital Presumptive Eligibility (HPE) application.
Select ‘Return to Full Application” to continue applying for all programs.
Select ‘Continue with HPE’ to apply for ONLY Hospital Presumptive Eligibility. You will need to create another application if your customer wants to apply for Nutrition Assistance or Cash Assistance.
HPE is only available to persons who have not had HPE in the past 24 months.
Hospital Presumptive Eligibility (HPE) is not available to persons who are age 65 or older when there are no minor children in the household.
Hospital Presumptive Eligibility (HPE) is not available to persons who are receiving Medicare unless there are minor children in the household.
To continue this application for all persons in this application, click on the “Return to Full Application” button.
To continue applying for HPE for the other persons in this application, click on the “Continue HPE for Other Persons” button.
Click “OK” to return to the full application.